Papers and submissions

The submission sets out the broad view of contributors that, while there is room for improvement, FOS is providing an essential service of a high standard and should be congratulated.

The Redfern Legal Centre identifies economic rights as important in the attainment of a just society.

RLC made a submission to the April 2012 Treasury Discussion Paper 'Strategies for reducing reliance on high-cost, short-term, small amount lending'.

RLC values the work done by Australian Communications Consumer Action Network (ACCAN) in addressing the systemic issues underlying our clients' individual issues.

The government sought comments on the Bill, which proposes to amend the Credit Law as they affect a number of areas including hardship provisions, reverse mortgages, consumer leases and small amount credit cards.

The Treasury sought comments on the Bill.

RLC welcomed the ACMA's decision to undertake its examination of customer services and the complaints-handing experiences of consumers within the telecommunications industry.

In this submission, RLC's view was that the review into the role and function of the TIO was overdue.

Utility debts have always been a significant proportion of the matters presenting to the Centre.

We continue to support the Commonwealth legislation to regulate all credit and mortgages, and continue to believe that State Courts and Tribunals should retain some power to hear minor credit and mortgage matters in their own jurisdictions.