Are you having problems with your education provider or education agent? Want to change your course, or defer your studies? Worried this might affect your visa?
Our free factsheets cover a range of topics to help students resolve difficulties they may encounter while studying in Australia.
Topics covered include:
- Transferring your course or education provider
- Deferring or suspending your study
- Getting a refund from your education provider
- Enrolment cancellations - your options
- Problems with education agents
- Making a complaint about your education provider
- Making a complaint to the Commonwealth Ombudsman
We have also recently published new factsheets on visa issues, including:
- Subclass 485 Temporary Graduate Visa information for international students
- Visa Information for Ukrainian Nationals fleeing Russia’s invasion of Ukraine
Other useful factsheets: