Police Complaints

What is this service?

We provide free, confidential legal information, advice and advocacy across NSW about police powers, access to police records and police complaints. We are the only specialised police accountability practice in NSW.

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NSW strip seach class action investigation

What we do

  • We are a free NSW-wide service
  • We provide legal advice about police powers, access to police records and police complaints
  • We provide representation in some matters involving serious complaints about police
  • We advocate for change to unjust policing practices
  • We provide training and resources for legal practitioners, community organisations and members of the public.

What types of police issues can we help you with?

  • Unlawful stops & searches
  • Unlawful strip searches
  • Unnecessary and unlawful arrests
  • Excessive force
  • Police harassment
  • Failure to investigate
  • Unlawful mobile phone searches
  • Unlawful move-on directions
  • Police powers used during protesting
  • Racial profiling.

Please note: RLC does not advise on most criminal matters.

How to access this service

Advice is provided by telephone. In most cases, we can offer one advice call only. Request advice here.

If you are unable to use the webform, call us on 02 9698 7277.

Catchment and eligibility

To be eligible for free legal advice:

  • You must live in NSW
  • The incident must have occurred less than 6 years ago.

Important contacts
The Law Enforcement Conduct Commission (LECC) (02 9321 6700​) is the independent police watchdog in NSW. The LECC investigates serious misconduct and maladministration by NSW Police and reviews and oversees serious complaints.

Do you want to access police information? The NSW Police GIPA Information Access Unit (02 9689 7122) processes applications for access to information held by NSW Police.