Money Problems & Consumer Complaints

What is this service?

We offer free, confidential legal information, advice and advocacy for people experiencing money problems or who have consumer complaints. Sometimes money problems don't feel legal but they may have a legal solution.

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Common issues include:

  • Owing someone money that you cannot pay back
  • Being owed money (please note we do not advise businesses)
  • Bankruptcy
  • Credit card debts
  • Problems with utilities providers, such as electricity and gas
  • Problems with telephone bills
  • Faulty goods or failure to provide services

How to access this service

Fill in the online enquiry form or call us on (02) 9698 7277.

Catchment and Eligibility

Redfern Legal Centre's geographical catchment area includes:

Alexandria; Annandale; Balmain; Beaonsfield; Botany; Camperdown; Chippendale; Darlington; Eastlakes; Erskineville; Glebe; Haymarket; Hillsdale; Leichhardt; Lilyfield; Mascot; Millers Point; Newtown; Pagewood; Pyrmont; Redfern; Rosebery; Rozelle; St Peters; Surry Hills; Sydney; Ultimo; Waterloo and Zetland.

This is not an exhaustive list of the suburbs we cover. Please call us on (02) 9698 7277 to see you are in our catchment area. If you fall outside of our catchment area we will refer you to a community legal centre closer to you. However, if you are seeking advice in an area of law that we can assist in, we may still be able to make an appointment for you.

Enter your postcode into Looking for Legal Advice? to find your local community legal centre.

Supporting Financial Counsellors in NSW

RLC is here to provide legal information, advice and support to financial counsellors in NSW. If you have a question about credit, debt and consumer law, don't hesitate to contact our Credit and Debt Solicitor on 9698 7277.

More information