News and Events

News

New Guidelines for Telco’s Principles and Practice – In Responding to Hardship Applications

On the 19th of March 2014 a new guide was released for telecommunications providers: Responding to Customers in Financial Hardship: Principles and Practices for Telecommunication Providers (the ‘Guidelines’).

27 June 2014

News

Work and Development Orders

The Work and Development Order (WDO) Scheme is a NSW initiative that allows vulnerable people to clear outstanding fines (penalty notice and court fines) with activities or treatment rather than money.

29 April 2014

News

Domestic violence victims now only have to tell their story once with rollout of reforms

It is enormously difficult for women dealing with domestic and family violence to tell their story to even one service provider.

29 April 2014

News

Telco advertising *and reading the fine print

Have you ever been misled about the types of fees, rates and charges in phone and internet packages? Have you seen advertising that didn’t accurately convey the actual cost of service delivery?

28 February 2014

News

“You make the call, we’ll make it stop”: New anti-domestic violence resources from NSW Police

NSW Police have launched a suite of new anti-domestic violence resources to promote community awareness of domestic violence and to encourage reporting to police.

28 February 2014

News

RLC Video - Domestic Violence Help for Women: "A time to heal, take my hand."

Redfern Legal Centre's Aboriginal Specialist Domestic Violence Worker, Charmaigne, talks about what help is out there for women dealing with family and domestic violence.

23 January 2014

News

Case Study: Invalid demands from debt collection agency

Samantha (not her real name) came to RLC after receiving a final payment notice from a debt collection agency, threatening legal action.

17 December 2013

News

How to compare energy contracts and other handy hints about understanding the energy market

A new website now offers people help comparing energy contracts and working out which one best suits them.

17 December 2013

News

Safe Beds for Pets

Perpetrators of domestic violence commonly try to persuade victims to return home or prevent them leaving home by threatening to harm family pets.

17 December 2013

News

Case Study: Pets and Domestic Violence

Ella (not her real name) and her two children and their pets (a dog and a cat) were subjected to severe levels of violence and abuse from Ella’s partner.

17 December 2013

News and Events

News & media

Topics

New Guidelines for Telco’s Principles and Practice – In Responding to Hardship Applications

Work and Development Orders

Domestic violence victims now only have to tell their story once with rollout of reforms

Telco advertising *and reading the fine print

“You make the call, we’ll make it stop”: New anti-domestic violence resources from NSW Police

RLC Video - Domestic Violence Help for Women: "A time to heal, take my hand."

Case Study: Invalid demands from debt collection agency

How to compare energy contracts and other handy hints about understanding the energy market

Safe Beds for Pets

Case Study: Pets and Domestic Violence

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