News and Events

On the 19th of March 2014 a new guide was released for telecommunications providers: Responding to Customers in Financial Hardship: Principles and Practices for Telecommunication Providers (the ‘Guidelines’).

RLC Tenant Advocate, Tom McDonald, was on the ABC’s program, The Checkout, this month giving practical advice to tenants in relation to keeping their bond at the end of their tenancy.

Homeless Connect is an excellent initiative focused on linking people who are homeless to vital services and support. The volunteer-run, not-for-profit initiative culminates in an annual one-day event, held this year on 3 June at Sydney Town Hall.

RLC Tenant Advocate, Tom McDonald, was on the ABC’s program, The Checkout, this month giving practical advice to tenants in relation to keeping their bond at the end of their tenancy.

Public housing tenants must report all household income, financial assets and property ownership to Housing NSW.

The Work and Development Order (WDO) Scheme is a NSW initiative that allows vulnerable people to clear outstanding fines (penalty notice and court fines) with activities or treatment rather than money.

There has been a 26 per cent rise in the number of people sleeping rough in the past year.

An alarming number of tenants have contacted Redfern Legal Centre after having been locked out of their homes by the building management of Regis Towers, an apartment block in Sydney’s CBD and the largest strata plan building in Australia.

On 1 January 2014 many of the tribunals in New South Wales combined to become the New South Wales Civil and Administrative Tribunal (NCAT).

Have you ever been misled about the types of fees, rates and charges in phone and internet packages? Have you seen advertising that didn’t accurately convey the actual cost of service delivery?