Police Accountability
We provide free and confidential legal advice about police powers to people across NSW.
About this service
We provide free and confidential legal advice about police powers, access to police records, and police complaints. We are the only specialised police accountability practice in NSW.
We also provide advice on decision-making by government agencies and complaints processes administered by government.
We can advise you about issues including:
- Police harassment
- General searches
- Strip searches
- Arrests
- Excessive force
- Failure to investigate
- Fines, including COVID-19 fines
- Access to police records
We offer representation in matters involving serious complaints about the police.
Please note: RLC does not advise on most criminal matters.
Who can access this service?
This free statewide service can be accessed by people living anywhere in NSW. Learn more about accessing our services.
- You must live in NSW
- The incident must have occurred less than 6 years ago.
How to contact us
LEGAL ENQUIRY form call 02 9698 7277
If you need an interpreter, call us using the free Translating and Interpreting Service on 131 450.
If we are able to advise you, we will arrange for a solicitor to call you back. If we are not able to assist you we may refer you to other services and resources, including those listed below.
Other important contacts
- The Law Enforcement Conduct Commission (LECC) is the independent police watchdog in NSW. The LECC investigates serious misconduct and maladministration by NSW Police and reviews and oversees serious complaints. Phone: 02 9321 6700.
- The NSW Police GIPA Information Access Unit processes applications for access to information held by NSW Police. Phone 02 9689 7122.
Appreciate [RLC’s] advocacy role as you feel so alone up against police.
How we can help: James' story
In August 2021, James was running by himself in a park 2 km from his home, not in a COVID-19 'area of concern'. James sat down after his run to make a phone call.
Three officers entered the park. One officer apprached James and asked: ‘Can you tell me why you are sitting here by yourself?’ James told the officers he didn't think he was doing anything wrong.
The police asked James for his ID. He didn’t have a physical licence but was able to show a digital copy. The police told James they were issuing him a fine, and gave him a move-on direction to leave the park.
James received a $1,000 fine and lodged a review request with Revenue NSW, but was told the fine still stood. James has elected to take the matter to court. RLC does not believe James did anything unlawful and has provided James with further assistance regarding Court representation.
Self-help information
Templates and resources to help you prepare your police complaint.
Information about your rights and what to do you are approached by the police, or asked to undergo a search.
Information to assist you in requesting access to information held by NSW Police.
Frequently asked questions about strip searches.
A webinar presented by Redfern Legal Centre, National Justice Project, Jumbunna Indigenous House of Learning and Aboriginal Legal Service (NSW/ACT).
Your review rights and payment options