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This Factsheet looks at what you need to do if you are a respondent in a New South Wales Civil and Administrative Tribunal (NCAT) matter.
Legal self-help
This Factsheet answers some questions about making a complaint if you are unhappy about, or have a dispute with, a business or government agency.
Legal self-help
This factsheet looks at the debt recovery process. It provides information on what to do if you owe someone money or if money is owed to you.
Legal self-help
This factsheet explores your options when your education provider has cancelled your enrolment or is considering a cancellation of your enrolment.
Legal self-help
This factsheet explains what people who hold Youpla funeral benefits and insurance products need to do, and provides relevant contact information.
Legal self-help
This factsheet looks at your rights to get a refund from your education provider in different circumstances.
Legal self-help
If you want to transfer to another education provider or course, or change the qualification you want to attain, there are a number of things you should consider.
Legal self-help
This factsheet explains the role of the Office of the Commonwealth Ombudsman to investigate and resolve complaints between private education providers and international students.
Legal self-help
This factsheet explains your rights when you choose to use an education agent in Australia.
Legal self-help
This factsheet sets out your rights and obligations when considering a deferral or suspension of study.