News and Events

RLC in the media

RLC in the Media: ‘Door-knocking’ diplomas

Struggling single mum Rebecca Warfield saved money on cheap haircuts at a hairdressing college in Sydney.

17 March 2015

News

VET providers exploiting vulnerable consumers

Vocational Education and Training (VET) providers are targeting vulnerable and disadvantaged people with unscrupulous marketing practices by enrolling students into courses they cannot possibly complete or afford.

26 February 2015

News

RLC’s work in improving the debt recovery process for vulnerable consumers

The Legal Affairs Committee of the NSW Parliament Legislative Assembly released its Report on the inquiry into Debt Recovery in NSW in November 2014.

9 December 2014

News

Helping Vulnerable Clients Avoid Bank Fees and Penalties

The RLC Credit & Debt service regularly assists vulnerable clients dependent on Centrelink income, or otherwise experiencing financial hardship.

29 October 2014

News

Legal Aid NSW Financial Advice in Auslan

Legal Aid NSW has released three new financial advice films in Auslan for the deaf and hard of hearing community. These new films are a helpful resource covering fines, loans and credit, and home loan stress.

29 October 2014

News

Microfinance for Low-income Earners

Low-income earners and people who receive Centrelink benefits are often financially excluded from accessing safe and secure credit facilities.

25 August 2014

News

New Guidelines for Telco’s Principles and Practice – In Responding to Hardship Applications

On the 19th of March 2014 a new guide was released for telecommunications providers: Responding to Customers in Financial Hardship: Principles and Practices for Telecommunication Providers (the ‘Guidelines’).

27 June 2014

News

Work and Development Orders

The Work and Development Order (WDO) Scheme is a NSW initiative that allows vulnerable people to clear outstanding fines (penalty notice and court fines) with activities or treatment rather than money.

29 April 2014

News

Telco advertising *and reading the fine print

Have you ever been misled about the types of fees, rates and charges in phone and internet packages? Have you seen advertising that didn’t accurately convey the actual cost of service delivery?

28 February 2014

News

How to compare energy contracts and other handy hints about understanding the energy market

A new website now offers people help comparing energy contracts and working out which one best suits them.

17 December 2013

News and Events

News & media

Topics

RLC in the Media: ‘Door-knocking’ diplomas

VET providers exploiting vulnerable consumers

RLC’s work in improving the debt recovery process for vulnerable consumers

Helping Vulnerable Clients Avoid Bank Fees and Penalties

Legal Aid NSW Financial Advice in Auslan

Microfinance for Low-income Earners

New Guidelines for Telco’s Principles and Practice – In Responding to Hardship Applications

Work and Development Orders

Telco advertising *and reading the fine print

How to compare energy contracts and other handy hints about understanding the energy market

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