Legal self-help

This Factsheet answers some questions about making a complaint if you are unhappy about, or have a dispute with, a business or government agency.

This factsheet looks at the debt recovery process. It provides information on what to do if you owe someone money or if money is owed to you.

This factsheet explains what people who hold Youpla funeral benefits and insurance products need to do, and provides relevant contact information.

Unlawful discrimination occurs when your employer takes action against you, because of your (or your family member's) particular characteristics.

Workers in Australia are allowed to request flexible work arrangements in certain circumstances.

This letter can be used to request a short extension of time on legal action against you to recover a debt.

You can only take paid carers' leave in certain situations.

This factsheet explains your rights if your employer offers you a salary cut.

Many businesses are making employees redundant during the COVID-19 pandemic. Redundancy is a type of job loss that occurs when your employer no longer requires someone to work in your position. It should not be because of your performance as an employee.

Your employer has an obligation to pay you superannuation, even during the COVID-19 crisis.