News and Events

News

Helping Vulnerable Clients Avoid Bank Fees and Penalties

The RLC Credit & Debt service regularly assists vulnerable clients dependent on Centrelink income, or otherwise experiencing financial hardship.

29 October 2014

News

Legal Aid NSW Financial Advice in Auslan

Legal Aid NSW has released three new financial advice films in Auslan for the deaf and hard of hearing community. These new films are a helpful resource covering fines, loans and credit, and home loan stress.

29 October 2014

News

Microfinance for Low-income Earners

Low-income earners and people who receive Centrelink benefits are often financially excluded from accessing safe and secure credit facilities.

25 August 2014

News

New Guidelines for Telco’s Principles and Practice – In Responding to Hardship Applications

On the 19th of March 2014 a new guide was released for telecommunications providers: Responding to Customers in Financial Hardship: Principles and Practices for Telecommunication Providers (the ‘Guidelines’).

27 June 2014

News

Work and Development Orders

The Work and Development Order (WDO) Scheme is a NSW initiative that allows vulnerable people to clear outstanding fines (penalty notice and court fines) with activities or treatment rather than money.

29 April 2014

News

Telco advertising *and reading the fine print

Have you ever been misled about the types of fees, rates and charges in phone and internet packages? Have you seen advertising that didn’t accurately convey the actual cost of service delivery?

28 February 2014

News

Case Study: Invalid demands from debt collection agency

Samantha (not her real name) came to RLC after receiving a final payment notice from a debt collection agency, threatening legal action.

17 December 2013

News

How to compare energy contracts and other handy hints about understanding the energy market

A new website now offers people help comparing energy contracts and working out which one best suits them.

17 December 2013

News

MoneySmart

MoneySmart is an Australian Securities and Investments Commission initiative that assists consumers to pursue unclaimed moneys and superannuation.

17 September 2013

News

Consumer Credit and Responsible Lending

Since the introduction of significant reforms to the laws governing consumer credit in Australia, the Credit & Debt team has maintained a focus in its casework on the new responsible lending provisions.

14 August 2013

News and Events

News & media

Topics

Helping Vulnerable Clients Avoid Bank Fees and Penalties

Legal Aid NSW Financial Advice in Auslan

Microfinance for Low-income Earners

New Guidelines for Telco’s Principles and Practice – In Responding to Hardship Applications

Work and Development Orders

Telco advertising *and reading the fine print

Case Study: Invalid demands from debt collection agency

How to compare energy contracts and other handy hints about understanding the energy market

MoneySmart

Consumer Credit and Responsible Lending

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