Free online session: Resolving Financial Abuse Issues: Telecommunications

This free online community legal education session will explore ways to resolve complaints regarding phone and internet bills, electricity, and other utilities disputes for victim survivors of intimate partner financial abuse. 

This session will explain complaint mechanisms through the following schemes: 

• Energy & Water Ombudsman NSW (EWON), and 
• Telecommunications Industry Ombudsman (TIO). 

The session will also help you identify when a client needs to get legal advice. 

Presented by Stacey Coombes a Credit, Debt, and Consumer Solicitor in the Financial Abuse Service NSW, a statewide service at Redfern Legal Centre. She assists victim survivors navigate the complexities of financial abuse perpetrated by an intimate partner, including assistance around personal loans, pay-day loans, credit cards, and/or fines incurred in the victim survivors' name. 

Enquiries: education@rlc.org.au