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RLC welcomes the opportunity to make a submission in response to the Legislative Assembly Inquiry conducted by the Public Accounts Committee into Tenancy Management arrangements in NSW Social Housing.

Redfern Legal Centre has a long history of providing assistance, advice and advocacy to the local community, including many clients with problems involving access to energy.

Terence is a Housing NSW tenant who had been living in a property riddled with mould and damp for years.

From August 2009 to June 2010, RLC undertook a community legal education pilot project about credit and debt in the Marrickville LGA targeting the CALD communities in that municipality.

Read RLC's submission.

RLC's submission focused upon three key issues of access and equity in the financial system for vulnerable and disadvantaged consumers - financial exclusion, financial hardship and financial literacy.

A recurring hindrance to efficient debt recovery process is the pursuit of ‘unrecoverable’ debts.

Our submission is grounded in our experience with tenants in the Sydney area, and will focus primarily on the impact that current and proposed HNSW and LAHC policies have, and could have on socially disadvantaged tenants.

The submission sets out the broad view of contributors that, while there is room for improvement, FOS is providing an essential service of a high standard and should be congratulated.

Get in touch with our tenancy advice and advocacy service.