Resolving your issues through NCAT

This Factsheet helps you understand how the NSW Civil and Administrative Tribunal (NCAT) can help you resolve a legal issue, and what steps you will have to take if you decide to go down this path.

What does the NCAT do?

NCAT deals with disputes in a wide variety of areas, including consumer claims, tenancy and building works, guardianship, discrimination and can also review NSW government administrative decisions.

NCAT can help you negotiate an agreement with the person whom you are having the dispute with, or make a legally enforceable decision about your dispute if you are unable to reach an agreement.

NCAT is designed to provide a low cost and accessible system for resolving disputes.

What types of disputes can NCAT help resolve?

There are four main divisions of NCAT, which each deal with different types of issues. These are:

1. Administrative and Equal Opportunity Division
2. Consumer and Commercial Division
3. Guardianship Division
4. Occupational Division