Health Justice Partnership evaluation (University of Sydney, 2019)

A Health Justice Partnership in Inner-city Sydney: Attendance patterns and client perceptions. A report prepared by Carolyn Day PhD and Maja Moensted PhD.

Affiliation: Addiction Medicine, The University of Sydney Central Clinical School, Faculty of Medicine and Health, The  University of Sydney.

Key themes identified by clients accessing the service included:

• empowerment, empathy and having an advocate
• non-judgemental, welcoming atmosphere
• service embedded in the everyday life of the clinic
• trust as the cornerstone of successful outcomes with clients
• continuity of personnel to avoid retelling your story
• past negative experiences and subsequent mistrust presented barriers to seeking legal assistance
• positive experiences of accessing the HJP; and
• facilitating clients’ knowledge of and connection to resources