Contact us

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Legal advice

Complete our Legal enquiry form

Call us

General legal advice
02 9698 7277

Inner Sydney Tenants’ Advice and Advocacy Service
02 9698 5975

International Student Legal Service NSW
02 9698 7645

Financial Abuse Legal Service
0418 730 344

If you need a free telephone interpreter, phone 131 450

Agencies and professionals can complete our Professional referral form

Other enquiries

Media enquiries only (Any legal enquiries made to this email or phone number will not be responded to)
communications@rlc.org.au
0493 315 023

RLC administration (no legal matters)
02 8037 8001
info@rlc.org.au

Opening hours

Monday 10am-12.30pm; 2pm-4.00pm
Tuesday 10am-12.30pm; 2pm-4.00pm
Wednesday 10am-12.30pm; 2pm-4.00pm
Thursday 10am-12.30pm; 2pm-4.00pm
Friday 10am-12.30pm.

Address

Redfern Legal Centre, Gadigal Land, PO Box 1805, STRAWBERRY HILLS NSW 2012.

Redfern Town Hall, Gadigal Land, 73 Pitt Street, Redfern NSW.
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Feedback and complaints

We welcome any comments or complaints, as they help us to improve our service. If you are unhappy with our service please let us know. We are keen to hear from you about problems so we can do our best to fix them.

We also welcome positive feedback and testimonials, which we use to promote our services to the community and support our work. You can contact our Administration team about compliments or complaints on 02 8037 8001 or email info@rlc.org.au.

If you make a complaint, staff with the right knowledge and experience will respond to your concerns, usually by talking with you about what happened and taking any appropriate action. If you tell us that you are still not satisfied, another appropriate staff member at a more senior level will try to respond to your concerns.

We aim to resolve your complaint as soon as possible. If you are still not satisfied, you may wish to make a formal complaint in writing using our complaint form. Formal complaints are dealt with by the CEO and reported to the Board of Directors. If you need help putting a complaint in writing, please let us know.

Privacy

RLC is committed to protecting your privacy in accordance with Australian privacy laws. All personal information provided to RLC will be treated confidentially and handled in accordance with those laws. For information about your right to privacy, visit the Office of the Australian Information Commissioner (Cth) website: https://www.oaic.gov.au. For more information about our privacy policy, please contact us.