Tenancy & Housing

What is this service?

We provide free, confidential legal information, advice and advocacy to tenants living in public and private residential housing in the City of Sydney, Botany Bay and Leichhardt local government areas.

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The Inner Sydney Advice & Tenancy Advocacy Service is one of a number of Tenants' Advice & Advocacy Services throughout New South Wales. As a network, we respond to over 30,000 requests for tenancy advice a year and provide direct advocacy to nearly 10,000 tenants a year.

Typical tenancy issues

  • Starting a tenancy
  • Bond disputes
  • Rent arrears
  • Getting repairs done
  • Being evicted
  • Going to the Consumer, Trader & Tenancy Tribunal
  • Ombudsman complaints
  • Going to the Housing Appeals Committee

Catchment and Eligibility

This service assists tenants living in the City of Sydney, Leichhardt and Botany Bay local government areas. To find your local tenancy service, use the Find Your Local Service function at www.tenants.org.au

How do I access this service?

Call us on (02) 9698 5975.

If a Tenant Advocate is not available when you call, we will take a message and an Advocate will call you back as soon as possible.

Other tenancy advice and information lines:

  • The Tenants' Hotline on (02) 8117 3750 (Monday afternoon only)
  • The Office of Fair Trading Renting Services on 133 220 (8:30am-5pm Monday to Friday)

More information

Read Tenancy Factsheets on these issues:

  • Residential Tenancies Act
  • Eviction
  • Ending a tenancy
  • Rend, bond and other payments
  • Access and privacy
  • Locks and security
  • Share housing
  • Starting a tenancy
  • Strata renting
  • Boarders and lodgers
  • Domestic violence

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