Police Complaints

What is this service?

The UNSW Policing Practice, sponsored by UNSW Law, provides free information and advice across NSW in matters involving complaints about the NSW Police Force.

Donate now
Support RLC to assist vulnerable and disadvantaged clients

RLC's UNSW Policing Practice operates the only specialised police complaints advice service in NSW. We provide limited representation in formal complaints about the NSW Police Force and the NSW Ombudsman. We also act in civil litigation against the state of NSW for false imprisonment, assault and battery and malicious prosecution.

Common police complaint issues

  • Stop & searches
  • Move-on directions
  • Strip searches
  • Bail applications
  • Unnecessary arrests
  • Malicious prosecutions
  • Unnecessary force
  • Tasering

How to access this service

Call us on (02) 9698 7277. Police Complaints matters are booked in for Monday evening appointments.

Catchment and Eligibility

This service is available to people in NSW.

More information

The NSW Ombudsman can review responses to complaints where the complainant is not satisfied with a response from police (02) 9286 1000

The Police Integrity Commission deals with complaints of serious criminal conduct or corruption by police (02) 9321 6700

NSW Police GIPA Information Access Unit 9689 7122 administers decision making relating to applications for information held by police under the Government Information (Public Access) Act. Forms are available from the NSW Police website.

Commonwealth Ombudsman accepts complaints about Centrelink, Australia Post, issues relating to Commonwealth FOI requests, Federal Police, Immigration and the ATO 1300 362 072