Working for Change - Money Problems & Consumer Complaints

RLC works to make positive change to the laws, legal system and society in the area of Credit, Debt and Consumer Complaints.

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The pitfalls of Buy Now Pay Later: why industry regulation is needed
27 June 2022 Increasing interest rates and cost of living pressures are seeing more people who use Buy Now, Pay Later (BNPL) loans falling into financial hardship.
Joint submission: Life Insurance Code final round of consultation
05 October 2021 Financial Rights Legal Centre, Consumer Action Law Centre and Redfern Legal Centre have made a joint submission to the final round of consultation on the review of the Life Insurance Code of Practice (Life Insurance Code).
RLC submissions: consumer credit reforms
20 November 2020 Redfern Legal Centre (RLC) has provided responses to the proposed suite of changes to Australia’s consumer credit framework contained in the National Consumer Credit Protection Act 2009 (Cth). 
Relief for RLC clients through changes to the Fines Act NSW
17 December 2019 The Fines Amendment Act 2019 No 13 (NSW), which will introduce significant changes to the Fines Act 1996 (NSW), has been adopted by the NSW Parliament and was assented to on 21 November...
RLC Submission: Review of the early release of superannuation benefits
15 February 2019 RLC submission to the Retirement Income Policy Division
Changes to Australian Consumer Law: Key benefits for vulnerable consumers
09 November 2018 On 28 March 2018, the Treasury Laws Amendment (Australian Consumer Law Review) Bill 2018 (Cth) was passed and will enact the first suite of proposals of the Australian Consumer Law Review. 
Submission: ASIC Consultation Paper on Credit Cards and Responsible Lending Assessments
17 August 2018 In this submission, RLC focuses on the impact of irresponsible lending practices on consumers in response to the ASIC Consultation Paper on Credit Cards and Responsible Lending Assessments.
Trapped and Strapped: The Power of Money in Love
21 June 2018 RLC’s Credit, Debt and Consumer Law solicitor, Laura Bianchi, discusses how RLC is helping people regain financial independence after domestic violence, announcing a new Financial Abuse project.
Review of the small amount credit contracts and consumer lease laws
07 April 2016 RLC routinely encounters vulnerable clients who have fallen victim to exploitative and misleading small amount credit contracts (SACCs) and ‘rent to buy’ consumer lease products.
RLC’s systemic responses to Private Training Colleges and VET FEE HELP complaints
29 March 2016 RLC has assisted several vulnerable clients who have been compelled to sign up to inappropriate vocational training courses and VET FEE HELP loans.