News & events - Money problems & Consumer Complaints

Donate
Our credit & debt service has lost State funding. Please help us to continue to provide it.
Cold call sales of direct life insurance and consumer credit insurance banned
06 December 2019 The Australian Securities and Investments Commission (ASIC) has announced the implementation of a ban on unsolicited ‘cold call’ telephone sales of direct life insurance and consumer credit insurance (CCI).
RLC launches Financial Abuse Service NSW
05 December 2019 In December, Redfern Legal Centre (RLC)  teamed up with leading financial and legal service providers to launch the first state-wide service in New South Wales addressing financial abuse in intimate partner relationships. 
Melbourne University Research Study: Do Australian Laws Help People with Debt Problems?
01 August 2019 A Melbourne University researcher is seeking participants for a study examining the use and impact of some of the options available to people experiencing consumer debt problems in Australia.
Understanding the relationship between debt and problem gambling: USyd survey
23 May 2019 The University of Sydney is seeking people with lived experience of debt and gambling to take part in a short, anonymous research survey.
Financial Abuse Panel sows seeds for change
07 March 2019 On 6 March, RLC held a panel discussion on financial abuse – a fundraiser presented by RLC’s Young Professionals Committee.
Changes to Australian Consumer Law: Key benefits for vulnerable consumers
09 November 2018 On 28 March 2018, the Treasury Laws Amendment (Australian Consumer Law Review) Bill 2018 (Cth) was passed and will enact the first suite of proposals of the Australian Consumer Law Review. 
Senate Inquiry into payday lenders and ‘debt vultures’ announced
19 October 2018 On 18 October, the Australian Senate voted to establish an inquiry into unregulated debt management firms, which target customers with debt problems.
NSW Government Introduces Emergency Travel Opal Cards
21 June 2018 Transport For NSW has announced new emergency Opal Cards to provide short term transport access for marginalised communties.
State Debt Recovery Act 2018: What You Need to Know
20 June 2018 On 21 March 2018, a new State Debt Recovery Act 2018 (NSW) commenced. The Act gives Revenue NSW the power to bypass the court debt recovery process, dramatically changing the way state debts, such as council rates, are collected in NSW. 
Explainer: The Banking Royal Commission
05 June 2018 Tara Hayes speaks to RLC's Credit and Debt solicitor, Laura Bianchi, to gain insight into the Banking Royal Commission.