Help your clients with payday loans (resources)
TRAINING: Help your clients with payday loans |
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The resources below complement our community worker training on this topic. |
Webinar date: 10 November 2016. |
Video recording: Will be available in early 2017. |
RLC can also run training at your agency – contact Nick Manning education@rlc.org.au |
Where does this information apply? The information below applies to NSW Australia. Check publications for publication date.
Credit Law Toolkit
Comprehensive guide to the credit law, by Legal Aid NSW and Financial Rights Legal Centre
www.legalaid.nsw.gov.au/for-lawyers/resources-and-tools/civil-law/credit-law-toolkitf
Sample letter: Request for documents
http://financialrights.org.au/sample-letter/request-for-documents
External Dispute Resolution (Ombudsman schemes)
- Credit Investments Ombudsman (CIO) www.cio.org.au
- Financial Ombudsman Service (FOS) www.fos.org.au
Legal advice
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Most community legal centres provide free, confidential advice on debts: www.legalanswers.sl.nsw.gov.au/advice/about_clcs.html
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Legal Aid can give free, confidential legal advice: www.legalaid.nsw.gov.au/contact-us/legal-aid-nsw-offices
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Financial Rights Legal Centre - Credit & Debt Hotline: 1800 007 007 Mon-Fri 9.30am-4.30pm. www.financialrights.org.au